Do:
- Stay calm
- Stay on the phone with the person
- Use another phone to access emergency assistance if necessary
- Find out where the person is and whether anyone else is there.
If the person is alone and has already harmed themselves, or is in a dangerous situation:
- Call 000. Ask for the police
- Request a welfare check on behalf of the suicidal person.
If the person has not yet harmed themselves:
- Encourage the person to remove any firearms, knives, medications and other poisons, ropes or hoses from sight
- Try to make a safety contract with the person.
Don’t:
- Hang up on the person.
Find a service in your state
- Australian Capital Territory
- New South Wales
- Northern Territory
- Queensland
- South Australia
- Tasmania
- Victoria
- Western Australia
Australian Capital Territory (ACT)
Crisis Telephone Services
Suicide Call Back Service
Lifeline
Samaritans
Kids Helpline
ACT Mental Health Services
Mental Health Triage Crisis and Assessment Team
New South Wales (NSW)
Crisis Telephone Services
Suicide Call Back Service
Lifeline
Samaritans
Kids Helpline
NSW Mental Health Services
NSW Mental Health Line
Albury Community Mental Health Service
Ballina Community Health
Bellingen Health Campus
Bonalbo Community Health
Byron Bay Central Hospital
Camperdown Community Mental Health Services
Canterbury Community Mental Health Services
Casino Community Health
Coffs Harbour Health Campus
Concord Centre for Mental Health
Croydon Community Mental Health Services
Darlinghurst St Vincent’s Mental Health Team
Dubbo Community Mental Health Team
Evans Head Community Health
Grafton Mental Health Services
Illawarra Community Mental Health Service
Kempsey District Hospital
Kingscliff Community Health
Kogarah St George Community Mental Health
Kyogle Memorial Hospital
Lismore Community Mental Health
Macksville Health Campus
Maclean District Hospital
Marrickville Community Mental Health Services
Murwillumbah District Hospital
Nimbin Multi-Purpose Centre
Parramatta Community Mental Health Team
Port Macquarie Base Hospital
Queanbeyan Mental Health Service
Redfern Community Mental Health Services
Tamworth Community Mental Health Team
Tweed Heads Community Mental Health
NORTHERN TERRITORY (NT)
Crisis Telephone Services
Suicide Call Back Service
Lifeline
Samaritans
Kids Helpline
NT Mental Health Services
Northern Territory Mental Health Line
East Arnhem Mental Health, Alcohol and Other Drugs, Social and Emotional Wellbeing Service
Katherine Mental Health Team
Royal Darwin Hospital Top End Mental Health Services
Tamarind Centre, Top End Mental Health Services
QUEENSLAND (QLD)
Crisis Telephone Services
Suicide Call Back Service
Lifeline
Samaritans
Kids Helpline
QLD Mental Health Services
13 HEALTH
1300 MH CALL – Specialist Mental Health Care
Cairns Acute Care Team
Mackay Acute Care Team
Northern Gold Coast Continuing Care Mental Health Clinic
Royal Brisbane & Women’s Hospital
The Prince Charles Hospital
Redcliffe and Caboolture Hospitals
Toowoomba Acute and Community Mental Health Service
West Moreton Hospital and Health Service
Sunshine Coast University Hospital
SOUTH AUSTRALIA (SA)
Crisis Telephone Services
Suicide Call Back Service
Lifeline
Samaritans
Kids Helpline
SA Mental Health Services
Mental Health Assessment and Crisis Intervention Service
TASMANIA (TAS)
Crisis Telephone Services
Suicide Call Back Service
Lifeline
Samaritans
Kids Helpline
TAS Mental Health Services
Mental Health Services Helpline
Hobart and Southern Districts
Glenorchy and Northern Districts
Clarence and Eastern Districts
Launceston and Northern Region
North West Region – Devonport
North West Region – Burnie
VICTORIA (VIC)
Crisis Telephone Services
Suicide Call Back Service
SuicideLine Victoria
Lifeline
Samaritans
Kids Helpline
VIC Mental Health Services
Austin & Repatriation Medical Centre
Ballarat Health Service Mental Health Service
Barwon Area Mental Health Service
Bendigo Health Care Group Division on Psychiatry
Broadmeadows Health Service Mental Health Service
Central East Area Mental Health Service
Central East Crisis Assessment and Treatment Teams
Clarendon Community Mental Health Centre
Dandenong Area Mental Health Service
Dandenong Crisis Assessment and Treatment Teams
Goulburn Valley Area Mental Health Service
Inner South Crisis Assessment and Treatment Teams
Inner West Community Teams
Latrobe Community Mental Health Centre
Maroondah Hospital Outer East
Middle South Area Mental Health Service
Middle South Crisis Assessment and Treatment Teams
North Eastern Crisis Assessment and Treatment Teams
North West Community Teams
Northeast and Border Mental Health Service
Northern Community Teams
Northern Mallee Crisis Assessment and Treatment Teams
Peninsula Health Mental Health Service
South West Healthcare Mental Health Services Division
Sunshine and Melton Community Teams
The Royal Melbourne Hospital Mental Health Service
Wangaratta Community Mental Health
Werribee Mercy Mental Health Program
Wodonga Adult Mental Health
WESTERN AUSTRALIA (WA)
Crisis Telephone Services
Suicide Call Back Service
Lifeline
Samaritans
Kids Helpline
WA Mental Health Services
Mental Health Emergency Response Line – Perth Metro
Mental Health Emergency Response Line – Peel
RuralLink – remote areas
Healthdirect Australia